Field Collector - KMB (Sidoarjo)

Join KB Finansia Multi Finance as a Field Collector in Sidoarjo and play a pivotal role in our financial services team. This is an exciting opportunity for individuals who are passionate about customer service, financial solutions, and field operations. As a Field Collector, you will be responsible for collecting payments from our customers, ensuring timely and accurate collections, and providing excellent customer service. Our team is dedicated to providing top-notch financial solutions, and we are looking for someone who shares our commitment to excellence.

In this role, you will be out in the field, visiting customers to collect payments, resolve any issues, and build strong relationships with our clients. You will use our in-house collection system and other relevant tools to manage your workload efficiently. This is a great opportunity to grow your skills in financial services, customer service, and field operations. We offer competitive salaries, benefits, and a supportive work environment.

📋 Tanggung Jawab Pekerjaan

• Collect payments from customers in Sidoarjo and surrounding areas.
• Use our in-house collection system to record and track payments.
• Resolve any issues or disputes with customers promptly and professionally.
• Build and maintain strong relationships with customers to ensure timely and accurate collections.
• Provide excellent customer service to enhance customer satisfaction.
• Monitor and report on collection activities to ensure targets are met.
• Adhere to company policies and procedures related to collections.
• Work collaboratively with the team to achieve common goals.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in collections or a related field.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Good knowledge of financial services and collections processes.
• Familiarity with using collection software and tools.
• Valid driver's license and reliable transportation.
• Ability to work in a fast-paced environment.
• Willingness to travel to customer locations.

🛠️ Keahlian

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