Sales Retention Specialist - Pangkalan Bun (Contract)

Astra Credit Companies · 📍 Kotawaringin Barat, Kalimantan Tengah · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 5000000 - 8000000
Astra Credit Companies is looking for a dynamic and results-driven Sales Retention Specialist to join our team in Pangkalan Bun, Kalimantan Tengah. This is a contract position offering a competitive salary package. The ideal candidate will have a strong background in sales and a passion for building and maintaining customer relationships. This role is perfect for someone looking to make a significant impact in the sales field while working in a supportive and collaborative environment.

📋 Tanggung Jawab Pekerjaan

Develop and implement sales retention strategies to increase customer loyalty and reduce churn.,Build and maintain strong relationships with existing customers to ensure their continued satisfaction and engagement.,Monitor customer behavior and identify opportunities for upselling and cross-selling.,Provide exceptional customer service to address any issues or concerns promptly and effectively.,Conduct regular follow-ups with customers to understand their needs and preferences.,Analyze sales data to identify trends and patterns, and make data-driven recommendations for improvement.,Collaborate with the sales team to ensure consistent messaging and a unified approach to customer retention.,Stay updated on industry trends and best practices in sales and customer retention.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business, Marketing, or a related field.,Minimum of 3 years of experience in sales or a related field, with a focus on customer retention.,Proven track record of achieving sales targets and increasing customer loyalty.,Strong communication and interpersonal skills to build and maintain customer relationships.,Excellent analytical and problem-solving skills to identify opportunities and address issues.,Proficiency in using sales and CRM software.,Familiarity with the financial services industry is a plus.,Ability to work well in a team and independently in a fast-paced environment.

🛠️ Keahlian

Sales strategy developmentCustomer relationship managementData analysis and interpretationCRM software proficiencyNegotiation and persuasionProblem-solving and critical thinking
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