Consumer Engagement Director

Join PT Harmoni Nusantara as our Consumer Engagement Director in the vibrant archipelago of Bangka Belitung. You will lead our mission to create unforgettable consumer experiences, driving brand loyalty and market growth in one of Indonesia’s most dynamic regions.

As the Consumer Engagement Director, you will spearhead our efforts to engage and delight our consumers through innovative strategies and exceptional service. In this pivotal role, you will work closely with cross-functional teams to develop and implement consumer-centric initiatives that enhance our brand’s reputation and market presence in Pangkal Pinang.

This is an exciting opportunity to be part of a growing company that values creativity, collaboration, and a passion for delivering exceptional consumer experiences.

📋 Tanggung Jawab Pekerjaan

• Develop and execute consumer engagement strategies to drive brand loyalty and market growth.
• Lead cross-functional teams to create and implement innovative consumer experiences.
• Monitor consumer feedback and market trends to inform strategic decisions.
• Collaborate with marketing, sales, and customer service teams to ensure consistent brand messaging.
• Evaluate the effectiveness of consumer engagement initiatives and make data-driven recommendations for improvement.
• Represent the company at industry events and conferences to build relationships and network with key stakeholders.
• Stay up-to-date with industry best practices and emerging trends in consumer engagement.
• Foster a culture of innovation and continuous improvement within the consumer engagement team.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Minimum of 8 years of experience in consumer engagement, brand management, or a similar role.
• Proven track record of successfully leading consumer engagement initiatives and driving brand loyalty.
• Strong understanding of market trends, consumer behavior, and competitive landscape.
• Excellent communication, leadership, and teamwork skills.
• Proficiency in using consumer engagement tools such as CRM systems, social media analytics, and market research software.
• Ability to travel and work in a fast-paced, dynamic environment.
• Strong analytical skills and the ability to make data-driven decisions.

🛠️ Keahlian

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